The SOCaaS is a SOC subscription-based service that ensures real-time monitoring and analysis of security events, proactive incident management and compliance with regulations. The SOCaaS approach provides a unique solution for clients wanting to outsource their information security operations to attain reliable, transparent, and efficient security and privacy. The service level includes real-time security monitoring and response by the Security Incident Response Team (SIRT) including analysis and validation of the alerts, their interpretation to meaningful and actionable information, escalation based on mutually agreed RoE and guidance throughout the lifecycle of security incidents until their mitigation and recovery.
We do evaluate and update security procedures including but not limited to SIRT, case management and change management. The procedures development methodologies help integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes and a point of reference for appraising current processes. Our SOCaaS design is based on security governance and defense in depth models and complements our cloud services.
The SWORDFISH Workflow Ticketing application is leveraged and maintained by professional analysts to track incidents while employing automatic incident escalation features. For High and Critical security incidents, there is direct communication with the authorized, Single Points of Contract (SPOC) within the client’s organization.
Our offering is including:
- SIEM management, configuration, and customization
- 24x7x365 continuous monitoring and analysis
- Unlimited remote security incident response to critical security incidents
- Advanced protection against both perimeter and insider threats
- Easy-to-use SOCaaS service portal
- Compliance reporting and log retention for PCI, HIPAA, NERC, GDPR.
Analyzing, planning, and maintaining an optimal SIEM installation based on the security requirements of each client on a long-term basis. Indicatively, TECHSDEN is in position to:
- Maintain SIEM solutions for complex and critical environments.
- Develop content like correlation rules and reports, tailored to special characteristics of each infrastructure and each client individually.
- Administer and maintain the SIEM technology on a 24/7 basis.
- Develop tailored procedures and methodologies compliant with the requirements of the client.
- Provide technical training seminars for specialized personnel (such as administrator groups, monitoring groups, groups responsible for security events responsiveness)
- Develop customized connectors from custom systems or applications.